AC & Heating
Central Heat and Air
Your apartment might have central heat / air. When turning on either the air or heat for the season, be sure the thermostat is set correctly and the unit has a clean filter. You should check your filter regularly for maximum heating / cooling efficiency.
Set thermostat on COOL, and fan on AUTO. Be sure to allow ample time for the unit to cool your apartment. Air conditioner should only be used when outside temperatures are above 60F. Operating the a/c when outside temperatures are lower than 60F can cause the air conditioner unit to freeze up, possibly damaging the unit.
Set thermostat on HEAT, and fan on AUTO. Nothing should be placed in the heating closet. Air flow is needed to properly operate the heat and air conditioner. The heat must be set and turned on to a minimum of 60F when temperatures outside are at or below freezing to prevent the pipes from freezing.
Non-Central Heat and Air
Wall Unit A/C
Your apartment might have a window a/c. If your unit is leaking or has “iced up,” please turn it off and turn on the fan for the unit. Place towels under the a/c unit to soak up the water and fill out a maintenance request to have the unit looked at. To prevent this from happening again, be sure the thermostat is always set above 72 degrees.
Some apartments are heated by electric baseboard heaters. To turn on or adjust the heat, use the dial that is located in the middle of the unit. Do not place furniture, beds or bedding, clothing, etc. next to or on top of the baseboard heaters. This is a significant fire hazard. The heat must be set and turned on to a minimum of 60F (in between low and medium) when temperatures outside are at or below freezing to prevent the pipes from freezing.
Some apartment buildings (Busey Court, 502 E. White, 505 E. Clark, 507 E. Clark, and 510 E. Clark) have radiant cable heat in the ceiling. Therefore, please DO NOT place hooks or nails into the ceiling as they may damage the cable. This costly repair will be charged to the resident. You can control the temperature with the thermostat located on your wall. The heat must be set and turned on to a minimum of 60F when temperatures outside are at or below freezing to prevent the pipes from freezing.
Please use our online maintenance form for all general requests.
FOR 24 HOUR EMERGENCY MAINTENANCE - (217)359-6108
Call us immediately if:
- Water is leaking on to your floor from broken pipes or blocked drains.
- Water is entering through the roof or windows.
- Anything that will cause damage to the property if not immediately attended to.