Mailboxes / Package Delivery

Please place your name on your mailbox in order to receive your mail. If your property contains mailbox directories and they need changed or updated please contact JSM at 217-359-6108 or

Please check your mail on a regular basis as accumulated mail can make the mailbox difficult to open and close.  If you will be unable to check your mail for more than a few days, please contact the post office to have your mail held.

JSM does not accept packages in our office for residents.  All package deliveries must be sent directly to your apartment address.  For secure entry buildings, do not prop the front doors open. UPS and FedEx have access to entry door keys in order to deliver packages to residents. Mail carriers will attempt delivery to your apartment door.

Request Maintenance

Please use our online request form for all general requests.


Call us immediately if:

  • Water is leaking on to your floor from broken pipes or blocked drains.
  • Water is entering through the roof or windows.
  • Anything that will cause damage to the property if not immediately attended to.