Circuit Breakers

If you do not have power, be sure all circuit breakers are switched to the “ON” position before calling Ameren IP.  To reset a circuit breaker, first switch it to the “OFF” position and then switch to the “ON” position.  

Power Outages

Power outages should be reported to Prairieland Energy at 217-265-0855.

GFI Outlets

Outlets in the kitchen and bathrooms are equipped with a ground fault interrupter (GFI).  If the power cannot be switched back on, press the reset button located on the outlet plate.

Request Maintenance

IF YOU NEED EMERGENCY MAINTENANCE CALL: 217-359-6108

Call us immediately if:

• Water is leaking on to your floor from broken pipes or blocked drains.

• Water is entering through the roof or windows.

• Anything that will cause damage to the property if not immediately attended to.

GENERAL MAINTENANCE REQUESTS

Non-Emergency Maintenance Request Form